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Incomplete applications will not be evaluated. Only complete applications will be considered for the position.

For consideration of any position we require a fully completed application. This includes Education Information, Employment History and Work Experience. Account for all employment within the last ten years, beginning with your current or most recent employer. In addition, indicate any other experience which you feel is relevant to the position for which you are applying (military experience, volunteer or experience gained etc.). If the field is not applicable, mark N/A. Please attach your resume as supplemental information only. Applications will be rejected if “SEE RESUME” is written on any portion of this section


The position serves as a specialist/integrator in the implementation and ongoing support of multi-service clinical software application used at RSBCIHI, for the recourses of Patient Registration Management System, Clinicians, and Medical Staff with Electronic Health Record Technology. This position involves serving as the coordinator for deploying new portions of the electronic health record in specified clinical locations, consulting with the IT Director, staff, and clinical departments in customizing software and altering workflow processes in the daily operation of the electronic health record. Incumbent also works with Super Users with responsibility for a broad range of activities surrounding the implementation of a comprehensive, standardized integrated health care information system


The duties of this position shall include but are not limited to the following:

• Responsible for the implementation and support of multi-service software packages that automate the capture of clinical encounter information and its

subsequent retrieval.

• Assists in the implementation of new software products obtained by the facility.

• Analyzes and evaluates processes related to information and workflow.

• Acquires a comprehensive knowledge of the software involved to determine what procedural issues/versus system/application deficiencies are.

• Assist staff in the efficient use of the current software.

• Provides training to staff on current software applications and new features, and ensures training is scheduled for new users.

• Emphasizes timeliness, accuracy, security, and the importance of these functions as they pertain to clinical applications.

• Promotes an awareness of the importance of data integrity and data security.

• Coordinates efforts to correct deficiencies and errors that occur in the electronic record. Coordinates with IT Director to implement integrated software

packages to resolve conflicts, provide secondary support on related software modules, and ensure smooth operations in areas where package scope

overlaps or is integrated with other service functions.

• Logs all problems, referring those requiring a higher level of technical support to the appropriate person or team.

• Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing.

• Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced



Education & Experience


A.A. degree or equivalent in Information Technology, Health Information Management coursework preferred, or B.A. degree in Medical Informatics. Or equivalent courses desired.


Minimum 4 years experience in direct patient car (clinical, nursing, or allied health) or 2 years experience in clinical applications support in the healthcare industry. Effective oral and written communication techniques and skills.

Meet all level qualifications. Ability to communicate effectively with peers and superiors, to speak in front of groups and to communicate in writing policies, procedures, memoranda, and training materials. Ability to work independently, to plan, coordinate and implement projects and to complete projects on schedule. Skilled in problem solving, interpersonal relationships in the workplace and conflict resolution.


Knowledge of current healthcare industry HIPAA Privacy, Confidentiality and Security Regulations. Working knowledge of current NextGen Information Technology Platform, Indian Health Service RPMS EHR/Clinical software applications is recommended. Experience is working with Lab, Radiology, Pharmacy, Dental, Eyecare, BHS platforms. Competent in MSOffice and MS Teams is highly desirable.


Valid California Driver’s License with a safe driving record, DMV record required

Ability To

Maintain absolute confidentiality of client information.

Must be able to work with the Indian Community, and be sensitive to the Indian culture and its needs.

Physical Demands

The physical requirements that the job might entail.


You are also advised that this organization is required to give preference in employment and training to qualified Indian candidates (Title 2 U.S. Code 472 and 473) and Public Law 93-638 provided the applicant has submitted appropriate verification of Indian preference for employment.


Riverside-San Bernardino County Indian Health Inc., has adopted a Drug-Free and Alcohol-Free Policy, in part, to satisfy its obligations under the Drug-Free Workplace Act of 1988. It is unlawful for any employee to manufacture, distribute, dispense, possess or use a controlled substance in the workplace. In addition, Riverside-San Bernardino County Indian Health, Inc., must be notified within five (5) calendar days of any criminal drug statute conviction for a violation occurring in the workplace. Employees who are suspected of violating Riverside-San Bernardino County Indian Health, Inc.’s Drug-Free and Alcohol-Free Policy may be required to submit to inspections of their persons, vehicles or personal property. This may include medical testing for alcohol and/or drug use.


Job Type

Full Time


$58,240-$62,400 ($28.00-$30.00) D.O.E.


Medical, Dental and Vision to all Full-Time Employees

Paid Time Off, Extended Illness Time

Paid Holidays

Paid Time off for Bereavement and Jury Duty

401(k) – Retirement Programs

Life Insurance- 2 Times Your Annual Pay (Limit Applies)

Long Term Disability

Supplemental Benefits- Accident, Critical Illness, Life, Short Term Disability

Employee Assistance Programs

Employee Fitness Program

Tuition Reimbursement Program for Native American Employees

Career Advancement Opportunities

Work Location

Traveling Required between the San Manuel Indian Clinic and Pechanga Indian Clinic

San Manuel Indian Health Clinic (11980 Mt. Vernon Ave. Grand Terrance Ca, 92313)

Pechanga Indian Health Clinic (47001 Pala Rd. Temecula, Ca 92592)

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