Application and resume upload begins at the bottom of this page.
Incomplete applications will not be evaluated. Only complete applications will be considered for the position.
For consideration of any position we require a fully completed application. This includes Education Information, Employment History and Work Experience. Account for all employment within the last ten years, beginning with your current or most recent employer. In addition, indicate any other experience which you feel is relevant to the position for which you are applying (military experience, volunteer or experience gained etc.). If the field is not applicable, mark N/A. Please attach your resume as supplemental information only. Applications will be rejected if “SEE RESUME” is written on any portion of this section
Applicant must possess a High School diploma or equivalent. Must have or willing to obtain current CPR Certification from the American Heart Association or Red Cross prior to orientation. A minimum 1 year experience in a medical front office or healthcare administrative roll. Experience with NextGen system and Insurance knowledge and verification preferred. Applicant must possess basic computer skills, keyboarding 30 wpm, filing, strong customer service skills, and a clear understanding of HIPPA compliance and patient confidentiality. Applicant must have the ability to work in a very fast-paced environment and be able to multi-task with the ability to travel within the RSBCIHI organization when needed.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties of this position shall include, but are not limited to the following:
1. PROCESSING REGISTRATION: Process all new patients, modifications, deletes/merges on all updates, edits and alerts received. When processing
these registrations and sending them to Indian Health Service, close follow-up with the IHS Data Base needs to be observed to assure records are not
lost through the system.
2. MAINTAINS PATIENT RECORDS: Works independently on routine procedures. Keeps files and statistical data up to date regarding patient registration.
Types letters required for eligibility; follow-up system for all documents requested. Assemble completed patient registration documentation for
supervisor’s authorization only in difficult cases.
3. STATISTICAL CODING: Will need to be inputted on all new patients. New coding on updates only if a change required it. Coding areas are: Tribal codes,
beneficiary codes, service unit, county state, reservation codes and community codes. The computer system searches for most duplicates.
4. COMPUTERS: Incumbent is required to operate accurately two separate computers and three different computer programs in all the above inputs (AMS,
Contract Care and RPMS). Modifies entries, missing/bad data, SSN project, name position edits, mismatch edits, daily edits, inactive patients, possible
duplicates, APC match/edits.
5. JOB KNOWLEDGE: Must be familiar with our current program, Indian Health Service guidelines, requirements, changes for patient registration eligibility.
6. CONFIDENTIALITY: Maintains confidentiality, security and safety of the patient records at all times. Must possess the ability to be tactful and discreet in
the office and community setting as incumbent will be involved in highly confidential matters.
7. PERSONAL CONTACTS: Must be able to meet and deal effectively with people. Make clear oral and written request for documentation. Work directly
with many tribal offices, Bureau of Indian Affairs, medical facilities. Must be able to work with the Indian community and be sensitive to the Indian
culture. Have the ability to effectively interrelate with all staff members.
8. CONTRACT HEALTH SERVICES: At the direction of the contract Care Specialist, the incumbent will be responsible for other duties as assigned related to
daily duties of the Contract Care Unit. Will be cross trained in the Contract Healthy Service department, responsible for issuing and processing of CHS
authorizations for dental care, hospital in-care, outpatient services (i.e. physicians, emergency care units.) Requires knowledge of all other resources
available to Indian patients. In dealing with patients, sometimes works directly with the patients themselves regarding status of their accounts.
9. ATTITUDE: Reflects professionalism and respect for other’s rights and responsibilities.
10. DEPENDABILITY: Reports to work promptly at scheduled time. Uses sick time appropriately as stated in the Administrative Manual.
11. PERSONAL APPEARANCE: Is clean and neat and appropriate for this job.
Education & Experience
High School graduate or equivalent.
Have one year verifiable experience that could have been gained in a position where a combination of clerical duties, i.e., typing, filing, meeting and dealing with people, were accomplished. Computer experience helpful.
Insurance knowledge and verification (preferred)
Current CPR Certification that meets the guidelines from the American Heart Association or Red Cross (Can be obtained prior to orientation)
Perform routine duties independently, following prescribed regulations, guidelines, and well established procedures. Non-routine assignments are closely supervised by the supervisor. Work is subject to periodic reviews and incumbent is to keep supervisor informed of major problems encountered in work assignments.
Communicate with a wide variety of Indian patients plus a wide variety of health providers.
Must be able to work with the Indian Community, and be sensitive to the Indian culture and its needs.
You are also advised that this organization is required to give preference in employment and training to qualified Indian candidates (Title 2 U.S. Code 472 and 473) and Public Law 93-638 provided the applicant has submitted appropriate verification of Indian preference for employment.
NOTICE OF DRUG-FREE WORKPLACE ENVIRONMENT:
Riverside-San Bernardino County Indian Health Inc., has adopted a Drug-Free and Alcohol-Free Policy, in part, to satisfy its obligations under the Drug-Free Workplace Act of 1988. It is unlawful for any employee to manufacture, distribute, dispense, possess or use a controlled substance in the workplace. In addition, Riverside-San Bernardino County Indian Health, Inc., must be notified within five (5) calendar days of any criminal drug statute conviction for a violation occurring in the workplace. Employees who are suspected of violating Riverside-San Bernardino County Indian Health, Inc.’s Drug-Free and Alcohol-Free Policy may be required to submit to inspections of their persons, vehicles or personal property. This may include medical testing for alcohol and/or drug use.
ADDITIONAL JOB DETAILS:
Medical, Dental and Vision to all Full-Time Employees
Paid Time Off, Extended Illness Time
Paid Time off for Bereavement and Jury Duty
401(k) – Retirement Programs
Life Insurance- 2 Times Your Annual Pay (Limit Applies)
Long Term Disability
Supplemental Benefits- Accident, Critical Illness, Life, Short Term Disability
Employee Assistance Programs
Employee Fitness Program
Tuition Reimbursement Program for Native American Employees
Career Advancement Opportunities
Soboba Indian Health Clinic 23119 Soboba Rd. San Jacinto, Ca 92583
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