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Applicant must possess a high school diploma or equivalent. Under the supervision of the Telehealth
Manager, the Telehealth Specialist supports RSBCIHI staff and patients utilizing the telehealth video
conferencing portal to optimize the provision of virtual medical care appointment services. The telehealth
coordinator will ensure patients scheduled for telehealth appointments are able to successfully log-in to the
telehealth portal, verify the patient has properly activated their microphone and camera, verify the telehealth
encounter is ready to proceed with the provider, check-in the patient, notify the provider that the patient is
ready, and troubleshoot telehealth encounter operational difficulties experienced by the patient or provider.
Must be able to work with the Indian Community and be sensitive to the Indian culture and its needs.

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