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Transportation

Access to healthcare is a fundamental right, and at Riverside San Bernardino County Indian Health, Inc. (RSBCIHI), we understand that transportation can be a significant barrier for many of our community members. Through our Community Outreach Services department, we offer dedicated transportation assistance to help patients reach our clinics safely and on time. Our patient escorts are professionally trained and committed to providing friendly, reliable service.

Services Offered

  • Patient Escorts: Our team of patient escorts helps patients who are unable to drive themselves to our clinics. Each escort is trained in defensive and safe driving techniques and maintains a clean driving record to ensure the highest safety standards are met.
  • Eligibility and Need-Based Assistance: We provide transportation services based on eligibility and specific needs, recognizing that each patient's situation is unique.
  • Yearly Training for Escorts: To maintain our commitment to safety and reliability, each patient escort undergoes annual defensive and safe driving courses.

How to Request Transportation

  • Assess Your Eligibility: Contact our Community Outreach Services department to discuss your transportation needs and determine your eligibility for our services.
  • Schedule a Ride: Once eligibility is confirmed, you can schedule transportation to and from your appointments at any of our clinic locations.
  • Ongoing Support: Our team is here to support you with regular or one-time transportation arrangements, depending on your specific healthcare needs.

Interesting Facts About Our Work

  • RSBCIHI’s transportation services extend to all clinic locations, ensuring comprehensive access for all our patients.
  • Our patient escorts are not just drivers; they are caring staff members dedicated to making your journey to better health as comfortable and stress-free as possible.
  • The safety and satisfaction of our patients are our top priorities; hence, our strict adherence to yearly safety training and driving record checks.

Message from our Department Manager

"We know that getting to and from medical appointments can be challenging for many of our patients. That’s why we’re dedicated to removing this barrier through our transportation services. Our team is trained to ensure you arrive safely and comfortably at our clinics. If you need help getting to your next appointment, please don’t hesitate to reach out. We’re here to assist you on your path to health and wellness."