Health Information Management

Riverside San Bernardino County Indian Health, Inc.

In accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Riverside-San Bernardino County Indian Health, Inc. is required to make available a Notice of Privacy Practices. This notice describes how your health care information may be used and disclosed by Riverside-San Bernardino County Indian Health, Inc. during the ordinary course of its business and how you can get access to this information. Please review it carefully. If you have any questions, please contact Quality Management/Compliance Officer, Compliance Hotline 1 (866)640-3532.

Riverside-San Bernardino County Indian Health Inc. provides several options to obtain your health records. You may obtain your medical records at

any of our locations by fax, mail, or in-person.

Morongo / Torres Martinez Fax Number (951) 849-0457

San Manuel / Barstow Fax Number (909) 503-1143

Soboba Fax Number (951) 487-2449

Health records release process

Please allow a reasonable time to process your request. The legal maximum time to fulfill requests is 15 days, but we strive to process requests sooner than that. We will contact you if we experience delays.

  1. Complete an Authorization to Release Protected Health Information and submit a copy of your photo ID
  2. Submit the completed form by mail, fax, or in-person to your local RSBCIHI clinic.
  3. If you are the legal guardian, please bring supporting paperwork
  4. HIPAA Authorization Form
  5. Authorization Form Deceased Patients

Important notice about completing the authorization form

The HIPAA form is a document required by California and Federal law. It allows us to release records to your designated recipient, but it must be completed fully and accurately. Your request will be delayed if the below patient information is not completed.

  • Patient Information
  • Patient’s full name 
  • Patient’s date of birth
  • To whom the records will be released (name and full address)
  • The purpose for which the information may be disclosed (e.g., continuity of care, legal matter, personal use)
  • The specific health information being requested
  • Type of reports/information
  • Authorization expiration date
  • Patient’s signature or legal representative’s signature
  • Authorizations signed by a personal representative (someone other than the patient) must be verified by including a copy of one of the following documents:



Legal guardianship papers

Advance Directive/Healthcare Power of Attorney, for patients unable to make healthcare decisions

Designation of Personal Representative, which allows the representative to act on the patient’s behalf concerning personal health information

Please contact the Medical Records Department for requests of deceased patients health records.

Information Downloads (pdf)

Meet Our Staff

Sonia Anaya

HIM Clerk

Soboba Clinic

Melissa Marcus

HIM Clerk

San Manuel Clinic

Lucinda Ontiveros

HIIM Director

San Manuel Clinic

Erlinda Jones

HIM Clerk

Morongo Clinic

Antoinette Dominguez

HIM Clerk

Soboba Clinic